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Availability:
Estimated Arrival: Between Dec 14 and Dec 16.
Estimated Handling Time: Product Ships in 1-2 Business Days
Shipping Time: Please Allow 2-6 Business Days for Delivery
Shipping & Returns: Free Shipping. All The Time.
Comfort Bilt HP21 Pellet Stove
Introduce warmth and comfort to your home with the ComfortBilt HP21, the perfect blend of style and function. The bay view window is a customer favorite, and the compact, pedestal design fits seamlessly with any decor and room size. With mid-range performance, this pellet stove heater will heat your home or workspace efficiently and economically.
The HP21 is EPA and CSA certified, ensuring compliance with all federal emissions mandates. The heat exchanger design and powerful room blower produce maximum heat from pellets, making it easy to heat up to 2,400 ft² under mild temperature conditions. The easy to clean heavy gauge exterior and 40-pound hopper capacity make this model convenient and low maintenance. The powerful performance of the HP21 means ashes fall automatically into a large removable ash pan, which only needs emptying once a week.
The five power settings and programmable thermostat allow for constant temperature control and economical pellet use. The rear-mounted 75mm (3”) standard exhaust port and 2” standard air intake make installation a breeze. The exterior dimensions of the unit are 23.5” wide, 24” deep, and 33” high with the mounted controller.
Upgrade your heating system and enjoy warmth and comfort all season long with the ComfortBilt HP21. This model comes with a one-year limited warranty on parts and service for your peace of mind.
Features
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Can easily heat up to 2,400 ft² under mild temperature conditions
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EPA and CSA Certified to comply with all federal emissions mandates
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Heat exchanger design and powerful room blower produce maximum heat from pellets
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Easy to clean heavy gauge exterior
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40 pound hopper capacity; ashes fall automatically into a large removable ash pan
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Pellets burn so completely that the ash drawer only needs emptying once a week
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Five power settings allow up to 15 hours of continuous burning on lowest setting
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Programmable thermostat allows constant temperature and economical pellet use
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Rear mounted 75mm (3”) standard exhaust port, and 2” standard air intake
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Exterior dimensions of unit are 23.5” wide, 24” deep, and 33” high with mounted controller
The HP21 Pellet Stove comes with a one-year limited warranty on parts and service.
Resources
Shipping
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Some models are custom made, and can take as long as 4-5 weeks to ship depending on the model and series. Please contact customer service before ordering if delivery time is a concern of yours.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@truehomeoasis.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@truehomeoasis.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.