Free Shipping. No Sales Tax.
Availability:
Estimated Arrival: Between Dec 14 and Dec 16.
Estimated Handling Time: Product Ships in 1-2 Business Days
Shipping Time: Please Allow 2-6 Business Days for Delivery
Shipping & Returns: Free Shipping. All The Time.
Garden Tower ® 2 Premium Caster Wheel Kit (Double Locking Black Caster Versions)
This premium kit includes a USA-made laser-cut and double powder coated heavyweight steel support structure, hardware, and three heavy duty double locking (rotational axis locking) triple ball bearing black casters (imported).
This kit is required for using caster wheels directly with the Garden Tower® vertical container gardening and composting system** (DO NOT PLACE CASTER WHEELS DIRECTLY INTO THE FEET OF THE TOWER)
The Garden Tower® 2 already rotates easily with its internal bearing system; this kit is designed for customers that want to move their Garden Tower® 2 easily or frequently. Unlike platforms and dollies, this kit mounts securely to the base which makes the tower more stable during transport.
Our Black Premium Casters feature:
- 3 inch premium extra-wide, smooth polyurethane ball bearing wheels (soft rolling but highly durable composite wheel)
- Heavy-duty, high torque double axis brakes that are easy to use (best available brakes in the industry)
- Black-zinc dipped coating for enhanced weather resistance
- 220lb load rating per caster
Our extra heavy duty Steel Support Structure:
- Positions the caster wheels beyond the center of the Garden Tower® 2 feet for a wider footprint to maintain the original stability of the Garden Tower® vertical container gardening and composting system
- Constructed of 0.24" (very heavy) American Structural Steel stays which are laser-cut for precision
- Professionally double powder coated for maximum resistances to the elements
- All required hardware is included
Assembly is required
- Recommended tools: small standard socket set, adjustable crescent wrench
Warranty information:
- The Steel Support Structure is LIFETIME WARRANTIED against mechanical failure (such as bending or breaking);
- The caster wheels & zinc-plated hardware are warrantied for 3 years against mechanic failure (functionality of the bearings, braking systems, integrity of the wheels, etc.).
About Garden Tower Project
On April 19, 2012, the first Garden Tower® project launched on Kickstarter. The brainchild of inventor Colin Cudmore, environmental scientist Joel Grant, and health professional Thomas Tlusty, The Garden Tower® Project began as a dream to connect people around the world with sustainable, organic produce.
The original Garden Tower® container gardening system made it possible for home gardeners to create their own compost, practice vermiculture with their own worms, and reap the benefits (literally!) of 50 plants in one barrel-shaped planter. Its buit-in water-recycling system created active nutrient transparent to the plants roots much like a hydroponic watering system — boosting plant growth with nutrient-packed recycled water at a fraction of the cost and size of a full-scale garden.
Two years later, we were ready for a transformative update. We had already given the original tower its now-familiar terracotta colouring, but we wanted to take it one step further. The Garden Tower® 2 built off the original design in new, exciting ways — upgraded vermicomposting capabilities, 360-degree rotation, and 100% recyclable, food-contact grade plastic, just to name a few! Our fans were so ready for the new update that our second Kickstarter fully funded in 33 minutes flat!
Shipping
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Some models are custom made, and can take as long as 4-5 weeks to ship depending on the model and series. Please contact customer service before ordering if delivery time is a concern of yours.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@truehomeoasis.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@truehomeoasis.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.